Warranty Claim Center

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Request a review of your roofing warranty

Use the form below to report an issue with work completed by Ideal Precision Roofing & Exteriors.

Information to include with your request

Provide the project address, installation or repair date if known, the name on the contract, and a description of the concern. Mention when the problem started and whether it appears during rain. Keep your contract, invoice, and warranty documents available for review.

How the review works

Our team reviews the project information and discusses the next step, which may include an inspection. Submitting a request does not establish coverage. Workmanship warranties and manufacturer warranties have different terms, exclusions, reporting requirements, and responsible parties.

For a GAF system, use the warranty document issued for your installation and consult GAF’s residential warranty resources. The product name or contractor credential alone does not establish which warranty applies.

Active leaks and urgent issues

Clearly identify an active leak in the form below and contact the company if you need to discuss current response availability. An online request does not guarantee immediate dispatch. Avoid entering unsafe areas or climbing onto a damaged roof.

      EXCELLENT  
   Based on 407 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Julian Adame 
 July 20, 2026
 
 
 Trustindex verifies that the original source of the review is Google. ⭐⭐⭐⭐⭐

Excellent experience from start to finish. Gabe Doss in particular was professional, responsive, and honest. The team completed our roof/chimney repair promptly. Good communication, quality work, and everything was done on time. Highly recommend!
  
 
      Posted on Google  
   
   Addie Lehmberg 
 July 9, 2026
 
 
 Trustindex verifies that the original source of the review is Google. James and his crew at Ideal Precision roofing made the process of getting a new roof easy!  James was so personable and answered all my many questions.  His crew on the house was efficient and very tidy.  Highly recommend this business to anyone who needs a new roof!
  
 
      Posted on Google  
   
   AF Traveler 
 July 3, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Ideal Precision Roofing provides phenomenal customer service when it matters most. I found myself in a really tight spot with my roof right before heading out of town. James, Jeff, and Josh V. came out promptly, secured the roof, and gave me total peace of mind while I was away. On top of their fast and professional response, they are proudly veteran-friendly, which means a lot. Finding a team this responsive and dependable is rare. Thank you guys for the outstanding work!
  
 
      Posted on Google  
   
   Robert Ochoa 
 June 18, 2026
 
 
 Trustindex verifies that the original source of the review is Google. We worked with Arturo Navarro in replacing our roof. He was very professional, knowledgeable and helpful. He worked with our insurance company and saved us a lot of money. He was always available and responded timely to any questions we had. We highly recommend the company and Arturo Navarro. Annie & Bobby Ochoa
  
 
      Posted on Google  
   
   Troy Lowery 
 June 13, 2026
 
 
 Trustindex verifies that the original source of the review is Google. You never know what you're going to get whenever you begin conversations with a new contractor. I could not have hoped for a better roofer to arrive at my door than Mr. Jeff Beasley. He feels like a trusted friend immediately, and you get the sense that he genuinely cares about doing what is best for you. As long as he is around, I do not intend to give business to any other roofer other than Ideal Precision Roofing.

I hired them after a bad experience with a different contractor. The diagnosis that I received from Jeff made a lot of sense, and the ultimate price point was not as alarming as I had feared. Even though there was some more severe damage found whenever the work began, the cost was still kept at a reasonable rate, and I feel confident that the issue was properly addressed.

Working with Jeff and Ideal Precision Roofing was such a refreshing experience, and it has restored my faith that there are still contractors who put the customer first.
  
 
      Posted on Google  
   
   Devon Stillions 
 June 12, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Arturo came out to inspect a possible leak and was able to identify flaws with the flashing install. He did a quick patch up and the issue was resolved on the spot, good thing too, it rained again and I didn’t have any issues. Highly recommend Ideal if you have any issues.
  
 
      Posted on Google  
   
   Carol Holcomb 
 June 3, 2026
 
 
 Trustindex verifies that the original source of the review is Google. I am very satisfied with my new roof. It looks great. The guys did a wonderful job and Jeff was kind, courteous and professional explaining to me what is needed and what the timeline would be for installation.
  
 
      Posted on Google  
   
   r can 
 June 2, 2026
 
 
 Trustindex verifies that the original source of the review is Google. ideal Precision and with the help of Zane, replaced my roof on the day they said. I was impressed with the crew and the way they worked. These guys worked non-stop. Again thanks Zane 👍
  
 
      Posted on Google  
   
   Neil Merrick 
 May 22, 2026
 
 
 Trustindex verifies that the original source of the review is Google. We contacted Ideal Precision Roofing & Exteriors, Inc. after a storm came through, and James was immediately on top of everything. He worked diligently to ensure the job was completed quickly and thoroughly.

Not only would I highly recommend Ideal Precision Roofing & Exteriors, Inc., but I’ll also be calling them again in the near future for additional work. Thanks again, James!
  
 
      Posted on Google  
   
   Lisa Callan 
 May 21, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Ideal Precision Roofing provided excellent services and complete professionalism.  Jeff Beasley was so kind and easy to work with.  His team came in and did a fabulous job on my roof where I had leaking problems.  I couldn't be happier with the results.  I felt heard and taken care of every step of the way.  Lisa Callan
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more